With the rise of online sales over the last decade hitting astronomical numbers, the pinch has been felt more by the various courier systems in place, as well as businesses offering brick and mortar offerings only. Canada Post has seen a plummet in standard mail, junk mail and other deliveries, leading to the largest in courier companies to pick up the slack when it comes to deliveries from some of the world’s largest online retailers, such as Amazon, eBay and various online resources for customers.
The issues experienced by various courier services is felt most around the holidays, when more individuals than ever are turning to various online outlets for their shopping needs. Which is beneficial to customers around the country yet detrimental to shipping companies that only have the capability to fulfill a certain amount of orders, leading to issues where we see items that would normally take a couple days to be shipped, being fulfilled over the course of a week or two. This may not be an issue majority of the time but facing these problems around holidays is felt by every customer.
This has led to some of the largest shipping companies that operate within Canada to heavily consider investing more in the infrastructure of their business in order to better suit the needs of clients across the country, at all times of the year. The latest of which, Purolator Courier, which is one of the most active courier services in the country, making the choice to invest $1 billion in their infrastructure in Canada in order to make delivery improvements. This includes the construction of a new $330 million facility in the heart of Toronto, the hub of Canadian deliveries.
This investment in their own company will provide the capability for Canadian customers to better depend on the services of Purolator to make deliveries in a timely manner, allowing a higher level of reliance on online resources when it comes to shopping and of course, will also invest in the Toronto area as a new delivery hub will allow for new jobs to open up. One of the biggest benefits to this infrastructure investment is the fact that Purolator, being a Canadian company will see the financial rewards of this choice over the course of many years and raise their level of reliance by Canadian customers.
E-commerce is only going to grow over the next few decades and ensuring that our delivery companies are keeping up with the demand that a growing number of customers are putting on these resources every year will only serve to better everyone involved. We get the capability to better depend on our delivery services to be on time, more jobs are opened locally and within the greater Toronto area and every step of the delivery process, from the store to the customer will gain benefit by making online shopping as reliable as brick and mortar offerings.